Computer Weekly have run my OpEd piece today - currently online
at
Beyond the Blame Game.
This
looks at the issues surrounding so-called "IT project failures". To
understand the real root causes of high-profile project failures requires a
greater analysis and understanding of the way in which high-level government
policy is interpreted and executed as it passes down the chain of command.
Unless we can find a way of better articulating the way in which technology and
business can interact to beneficial effect, we seem likely to continue to see
failed IT projects and associated public service change programmes that
frustrate both providers and users.
